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Qualität in der häuslichen Pflege : Ansätze zu einer lebensweltorientierten Weiterentwicklung
(2014)
Handovers need a common ground on the clinical cases between the members of the successive shifts to establish continuity of care. Conventional electronic patient record systems (EHR) proved to be only insufficiently suitable for supporting the grounding process. Against this background we proposed a basic concept for a handover EHR that extends general EHRs in particular openEHR based systems. The resulting handover information model was implemented in a database and evaluated based on 120 clinical cases. The information items of these cases could be mapped successfully to the model, however, the new class “anticipatory guidance” needed to be introduced. The evaluation also demonstrated the importance of highly aggregated information on the clinical case, opinions and meta-information such as the relevance of an item during handovers. Based on these findings, in particular the handover database, handover EHR applications are currently developed to support the grounding process.
Due to the emerging evidence of health IT as opportunity and risk for clinical workflows, health IT must undergo a continuous measurement of its efficacy and efficiency. IT-benchmarks are a proven means for providing this information. The aim of this study was to enhance the methodology of an existing benchmarking procedure by including, in particular, new indicators of clinical workflows and by proposing new types of visualisation. Drawing on the concept of information logistics, we propose four workflow descriptors that were applied to four clinical processes. General and specific indicators were derived from these descriptors and processes. 199 chief information officers (CIOs) took part in the benchmarking. These hospitals were assigned to reference groups of a similar size and ownership from a total of 259 hospitals. Stepwise and comprehensive feedback was given to the CIOs. Most participants who evaluated the benchmark rated the procedure as very good, good, or rather good (98.4%). Benchmark information was used by CIOs for getting a general overview, advancing IT, preparing negotiations with board members, and arguing for a new IT project.
Das Buch stellt ein Grundlagenwerk dar, in dem wissenschaftlich basierte und in der Praxis bewährte Methoden und Instrumente zur kontinuierlichen und systematischen Qualitätsentwicklung in der Pflege vorgestellt und diskutiert werden. Die Autoren stützen sich in ihren Beiträgen auf langjährige Forschungs- und Entwicklungsarbeit, die im Rahmen des deutschen Netzwerks für Qualitätssicherung in der Pflege (DNQP) im Dialog mit Kooperationspartnern auf nationaler und internationaler Ebene geleistet wurde. Der Schwerpunkt liegt dabei auf den Expertenstandards in der Pflege.
Sterbende Menschen begleiten
(2014)