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Purpose
The purpose of this paper is to distinguish different types of sustainable digital entrepreneurs (SDEs) and explore their approaches toward enhancing organizational resilience.
Design/methodology/approach
Investigation of entrepreneur characteristics using Grounded Theory methodology; 12 semi-structured telephone interviews with (owner-)managers of digital-resilient small and medium-sized enterprises (SMEs) and start-ups in Germany; adaptation of a sustainability-digitalization-matrix for initial clustering; investigation of reoccurring patterns (within and between clusters) through variable-oriented content analysis; application of the capability-based conceptualization of organizational resilience for synthesis and extension.
Findings
First, the authors present a new typology of SDEs, including descriptions of the four main types (Process-Oriented System Thinker, Unconventional Strategist, Dynamic Visionary and Success-Oriented Opportunist). Second, the authors propose a conceptual framework with six success factors of organizational resilience. The framework accentuates the influence of SDEs on organizational culture and the macro-environment.
Practical implications
Digital sustainability and resilience are emerging management principles. The insights gained will allow (future) entrepreneurs to perform a self-assessment and replicate approaches toward enhancing SME resilience; for example, governing the co-creation of an organizational culture with a strong integrative view on sustainability and digitalization.
Originality/value
SMEs are characterized by high vulnerability and a reactive response to the disruptions caused by sustainability crises and digitalization. Blending sustainable and digital entrepreneurship at a micro-level, the authors identified the success factors underpinning organizational resilience that are associated with the characteristics of four types of SDEs.
In recent years, the issue of land consumption or land use has become increasingly important in many areas of our society. Logistics processes in particular take up a lot of space and have a significant impact on the environment. The question is how this use of land can be optimised. Based on a systematic literature review and interviews with experts in the period between May 2021 and July 2021, this paper presents indicators that constitute or influence space-efficient logistics in the context of cooperation. The results show that in addition to the established cooperation characteristics, there are other indicators that are directly related to land use. In the logistics sector, there is strong competitive pressure and, as a result, little trust between companies. It has been shown that with the help of a neutral moderator, the gap between trusting, land-efficient cooperation and one’s own entrepreneurial interests can be narrowed, and cooperation can be profitable for all participants. In addition, digitisation actually does not seem to be sufficient to meet the information needs of a cooperation. The exchange of information not only serves to automate processes, but also makes cooperation more transparent. It shows that legal and municipal requirements need to be developed. It also becomes clear that the indicators have a mutual influence on each other and cannot be considered in isolation when it comes to the actual implementation of a cooperation. By increasing the efficiency of cooperative processes and value creation, it offers the opportunity to make land use more sustainable.
Sustainable Digital Entrepreneurship : Examining IT4Sustainability as Business Development Path
(2022)
There is an increasing interest within the field of Information Systems as well as political agendas to identify the potential of digital technologies to promote sustainable development. Nonetheless, sustainable entrepreneurship and digital entrepreneurship are widely treated separately within the literature, suggesting that there is little understanding of how entrepreneurs could employ digital technologies to promote sustainable development. Based on an empirical, qualitative research approach, relying on Grounded Theory methodology, this paper identifies characteristics of sustainable digital entrepreneurs. An investigation of the manifestations of the sustainable digital orientation reveals a rather diffuse understanding of the relation and potential synergy effects. In response to this gap, the paper presents examples on how sustainable digital entrepreneurs employ digital and disruptive technologies to tackle sustainability challenges (IT4Sustainability development path), including information and communication technology, such as digital platforms, artificial intelligence, or drone technology. The presented approaches range from second-mover approaches associated with low digital maturity limited to the business level to the development of new business models facilitating the sustainable transition of whole sectors. These insights are summarized in an IT4Sustainability maturity model, which presents different starting points for entrepreneurs. Relevant theoretical, practical, and policy implications are discussed, especially concerning the education on IT4Sustainability, including Corporate Digital Responsibility.
Transport operations are climate sensitive. Despite this, scientific literature and corporate practice present little evidence on how corporate actors use climate adaptation measures to prepare their transport operations for climate change. This paper explores two research questions: How can the acceptance among corporate decision-makers towards climate adaptation measures for their transport operations be explained? Based on the Theory of Planned Behavior and the Diffusion of Innovations we develop a theoretical framework for dealing with climate adaptation measures for transport operations (step 1). We support the use of this framework through a literature review (1989–2020) (step 2) and semi-structured interviews with German companies that have implemented best practice measures (step 3). The results show that the handling of climate adaptation measures for transport operations can be described in three acceptance phases: acceptance of attitude, action, and use. We conclude that these phases determine the approaches required for promoting climate change adaptation.
Der vorliegende Beitrag fokussiert die Bedeutung Nachhaltigkeitsorientierter Unternehmenskultur für den Einsatz von künstlicher Intelligenz im Marketing. Spezifischer skizzieren wir die Einflussmöglichkeiten auf den Einsatz nachhaltiger künstlicher Intelligenz zur Förderung des Sustainable Development Goals 12 (Nachhaltige/r Produktion & Konsum). In einem diskursiven Ansatz führt dieser Beitrag Erkenntnisse aus der Literatur zur nachhaltigkeitsorientierten Unternehmenskultur, nachhaltigen künstlicher Intelligenz und dem Nachhaltigkeitsmarketing zusammen und bildet diese mithilfe des St. Galler Managementmodells ab.
Die Autoren des Buches geben eine Einführung in die Ziele, Strategien und Maßnahmen des Nachhaltigkeitsmarketing. Dabei werden ökonomische, ökologische und soziale Perspektiven berücksichtigt. Insgesamt wird die Absicht verfolgt, vor allem die Prinzipien und Merkmale des Nachhaltigkeitsmarketing stärker als Standard für alle Marketingaktivitäten zu verankern. Eine ausgewogene Mischung aus theoretischen Grundlagen und praktischen Beispielen macht das Buch sowohl für Studierende als auch für die unternehmerische Praxis interessant. Der Inhalt: Strategisches Audit - Zielsetzung - Strategien - Maßnahmen - Ergänzend werden Nachhaltigkeits-Audits und Zertifizierungen sowie Fragen des Change Management als notwendige Bedingungen für einen Veränderungsprozess dargestellt. Der Herausgeber Prof. Dr. Kai-Michael Griese (Professur für Betriebswirtschaft) lehrt und forscht an der Hochschule Osnabrück im Kontext des Leitbildes einer nachhaltigen Entwicklung („sustainable development“)..
Sustainable Brand Washing
(2023)
Studien zeigen, dass die Kommunikation von Unternehmen noch immer nachhaltige Markenversprechen gegenüber den Verbraucher:innen beinhaltet, die einer Überprüfung jedoch oft nicht standhalten. Das europäische Verbraucherschutz-Netzwerk CPC (Consumer Protection Cooperation Network) hat dazu Angaben zur Nachhaltigkeit von Produkten oder Dienstleistungen auf Webseiten in Europa überprüft. Hierbei wurden von den EU-Mitgliedstaaten 344 Aussagen aus unterschiedlichen Branchen (z. B. Kleidung, Kosmetik, Lebensmittel, Haushaltsgeräte und Reisedienstleistungen) dahingehend überprüft, ob sie übertriebene, nicht korrekte oder irreführende Angaben mit Blick auf das EU-Verbraucherschutzrecht tätigen. In 42 % der Fälle wurden vage und/oder irreführende Aussagen zur Nachhaltigkeit identifiziert. Besonders häufig wurden Aussagen wie „umweltfreundlich“ oder „nachhaltig“ verwendet. Auf Basis einer Literaturanalyse (1986–2022) geht der vorliegende Beitrag der Frage nach, welche Auswirkungen dieses Verhalten auf die Marke, den Markt und die Gesellschaft im Allgemeinen hat. Ziel ist es, Ansatzpunkte aufzuzeigen, wie sich mittel- bis langfristig irreführende, nachhaltige Markenkommunikation vermeiden lässt. Im Ergebnis wird der Begriff Sustainable Brand Washing (SBW) als Teil der Markenidentität erstmalig systematisch beschrieben und abgegrenzt. Zu den diskutierten Vermeidungsansätzen des SBW zählen z. B. eine strengere Auslegung des UWG (Gesetz gegen den unlauteren Wettbewerb), erweiterte Regularien des Deutschen Werberates oder die Integration unterschiedlicher Stakeholder in die Prozesse der Markenplanung.