Open Access

The development of augmented reality glasses is still ongoing and faces barriers in diffusion and concerns about their impact on users, organizations and society. The study aims to find sufficient solutions for this struggling digital innovation and to provide guidance for the implementation of augmented reality glasses in design-oriented projects. During a 3-year consortium research, acceptance and privacy have been identified as major phenomena that influence the adoption of augmented reality glasses in the logistics domain. To forge ahead digital innovation research, the focus of the presented research lies on the diffusion of this technology with design knowledge for the development of augmented reality glasses-based systems. Evidence and artifacts contribute to the still limited knowledge of system design based on augmented reality glasses from a domain-specific instantiation and an implementation framework.

Die Einführung von Smart Glasses eröffnet neue Chancen für die Gestaltung zukünftiger Arbeitsprozesse. Bisher sind diese Technologien wenig erforscht und werden nur experimentell hinsichtlich einzelner Aspekte untersucht. Zur Priorisierung zukünftiger Forschungsthemen und Identifikation relevanter Problemstellungen für den Bereich der Wirtschaftsinformatik wurden daher explorative Fallstudien mit zwei Logistikdienstleistern durchgeführt. Zur Ermittlung relevanter Einsatzszenarien wurde eine Triangulation aus Experteninterviews, Beobachtungen und Fokusgruppen gewählt und durch eine systematische Literaturrecherche ergänzt. Die 36 resultierenden Anwendungsfälle wurden mithilfe einer Umfrage priorisiert und auf Basis ihrer qualitativen Aussagen bzgl. der Herausforderungen analysiert. Die Ergebnisse des Beitrags sind (1) Einsatzszenarien für Smart Glasses in der Logistik sowie (2) daraus abgeleitete Forschungsthemen für die Wirtschaftsinformatik. Somit leistet diese Studie einen Beitrag zur Forschung im Bereich des ganzheitlichen Designs von Dienstleistungssystemen und zukünftiger Aufgaben digitaler Arbeit.

Background: In this paper, the focus is on the application of digital and mobile technologies as supporting tools for the implementation of gamification in the field of education of future economists. Objectives: The paper's main objective is to explore whether educators and students are motivated and willing to apply additional technologies as main gamification components in their work and education. Moreover, the paper aims to assess how their more comprehensive application affects the quality of teaching, work flexibility, new learning opportunities, and outcomes. Methods/Approach: The survey method was used to collect answers from educators and students primarily interested in accounting, finance, trade and tourism from higher and secondary education institutions in Croatia, Poland, Serbia and Germany. Afterwards, the responses were compared using statistical methods. Results: Research results confirm that educators and students are willing to use gamification in teaching. Still, they also expressed the need for better administrative support in using particular e-learning tools. Surprisingly, educators are more eager to use gamification in their work than students. Conclusions: The study's general conclusion is that educators and students are both aware of the advantages of using e-learning tools provided through digital and mobile technologies and are eager to implement more gamification in the teaching process. However, continuous education in applying new digital technologies is needed on both sides.