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Success factors of organizational resilience : a qualitative investigation of four types of sustainable digital entrepreneurs

  • Purpose The purpose of this paper is to distinguish different types of sustainable digital entrepreneurs (SDEs) and explore their approaches toward enhancing organizational resilience. Design/methodology/approach Investigation of entrepreneur characteristics using Grounded Theory methodology; 12 semi-structured telephone interviews with (owner-)managers of digital-resilient small and medium-sized enterprises (SMEs) and start-ups in Germany; adaptation of a sustainability-digitalization-matrix for initial clustering; investigation of reoccurring patterns (within and between clusters) through variable-oriented content analysis; application of the capability-based conceptualization of organizational resilience for synthesis and extension. Findings First, the authors present a new typology of SDEs, including descriptions of the four main types (Process-Oriented System Thinker, Unconventional Strategist, Dynamic Visionary and Success-Oriented Opportunist). Second, the authors propose a conceptual framework with six success factors of organizational resilience. The framework accentuates the influence of SDEs on organizational culture and the macro-environment. Practical implications Digital sustainability and resilience are emerging management principles. The insights gained will allow (future) entrepreneurs to perform a self-assessment and replicate approaches toward enhancing SME resilience; for example, governing the co-creation of an organizational culture with a strong integrative view on sustainability and digitalization. Originality/value SMEs are characterized by high vulnerability and a reactive response to the disruptions caused by sustainability crises and digitalization. Blending sustainable and digital entrepreneurship at a micro-level, the authors identified the success factors underpinning organizational resilience that are associated with the characteristics of four types of SDEs.

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Author:Carmen IsenseeORCiD, Frank TeutebergORCiD, Kai-Michael GrieseORCiD
Title (English):Success factors of organizational resilience : a qualitative investigation of four types of sustainable digital entrepreneurs
Parent Title (English):Management Decision
Document Type:Article
Year of Completion:2023
electronic ID:Zur Anzeige in scinos
Release Date:2024/02/20
Tag:Digital entrepreneurship; Entrepreneur typology; Grounded theory; SME resilience; Sustainable entrepreneurship
First Page:1244
Last Page:1273
Online Zugriff im Hochschulnetz ab 2027
Faculties:Fakult├Ąt WiSo
DDC classes:600 Technik, Medizin, angewandte Wissenschaften / 650 Management
Collections:nur Publikationsnachweis
Review Status:Peer Reviewed