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IT-supported Hospital Discharge Management : Findings of a Multi-Method Research Design

  • A structured hospital discharge management process can lead to a smoother transition to aftercare. In practice, providing continuity of nursing care after a stationary hospital stay is accompanied by numerous challenges. The presented study aims to point out the use cases and requirements for an IT system supporting the diverse tasks of the participating actors. Within the scope of a multi-method research design, the authors conducted and analysed stakeholder interviews, a shadowing, a systematic literature search and statutes in order to gain the presented results. This publication presents 37 requirements, grouped to 14 use cases. A process model in BPMN visualises the discharge management process. Further, the authors derived implications for practice and research. These can be used for the development, classification and assessment of IT systems. Therefore, this publication provides a significant contribution to the development of socio-technical systems within the health care domain.

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Metadaten
Author:Sarah-Sabrina KortekampORCiD, Maria Carmen Isabel Süßmuth, Andrea Hildner, Ingmar Ickerott, Frank TeutebergORCiD
Title (English):IT-supported Hospital Discharge Management : Findings of a Multi-Method Research Design
URN:urn:nbn:de:bsz:959-opus-38563
DOI:https://doi.org/10.18420/inf2019_09
ISBN:978-3-88579-688-6
Parent Title (German):INFORMATIK 2019 : Komplettband
Document Type:Conference Proceeding
Language:English
Year of Completion:2019
Release Date:2023/02/07
Tag:Discharge management; Hospital information system; Multimethod research design; Requirements; Use cases
First Page:65
Last Page:78
Note:
49. Jahrestagung der Gesellschaft für Informatik, 23.09. - 26.09.2019, Kassel (Deutschland)
Faculties:Fakultät MKT / Institut für Management und Technik
DDC classes:600 Technik, Medizin, angewandte Wissenschaften / 650 Management
Review Status:Veröffentlichte Fassung/Verlagsversion
Licence (German):License LogoCreative Commons - CC BY-SA - Namensnennung - Weitergabe unter gleichen Bedingungen 4.0 International