IT-supported Hospital Discharge Management : Findings of a Multi-Method Research Design
- A structured hospital discharge management process can lead to a smoother transition to aftercare. In practice, providing continuity of nursing care after a stationary hospital stay is accompanied by numerous challenges. The presented study aims to point out the use cases and requirements for an IT system supporting the diverse tasks of the participating actors. Within the scope of a multi-method research design, the authors conducted and analysed stakeholder interviews, a shadowing, a systematic literature search and statutes in order to gain the presented results. This publication presents 37 requirements, grouped to 14 use cases. A process model in BPMN visualises the discharge management process. Further, the authors derived implications for practice and research. These can be used for the development, classification and assessment of IT systems. Therefore, this publication provides a significant contribution to the development of socio-technical systems within the health care domain.
Author: | Sarah-Sabrina KortekampORCiD, Maria Carmen Isabel Süßmuth, Andrea Hildner, Ingmar Ickerott, Frank TeutebergORCiD |
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Title (English): | IT-supported Hospital Discharge Management : Findings of a Multi-Method Research Design |
URN: | urn:nbn:de:bsz:959-opus-38563 |
DOI: | https://doi.org/10.18420/inf2019_09 |
ISBN: | 978-3-88579-688-6 |
Parent Title (German): | INFORMATIK 2019 : Komplettband |
Document Type: | Conference Proceeding |
Language: | English |
Year of Completion: | 2019 |
Release Date: | 2023/02/07 |
Tag: | Discharge management; Hospital information system; Multimethod research design; Requirements; Use cases |
First Page: | 65 |
Last Page: | 78 |
Note: | 49. Jahrestagung der Gesellschaft für Informatik, 23.09. - 26.09.2019, Kassel (Deutschland) |
Faculties: | Fakultät MKT / Institut für Management und Technik |
DDC classes: | 600 Technik, Medizin, angewandte Wissenschaften / 650 Management |
Review Status: | Veröffentlichte Fassung/Verlagsversion |
Licence (German): | Creative Commons - CC BY-SA - Namensnennung - Weitergabe unter gleichen Bedingungen 4.0 International |