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IT-Benchmarking of Clinical Workflows : Concept, Implementation, and Evaluation

  • Due to the emerging evidence of health IT as opportunity and risk for clinical workflows, health IT must undergo a continuous measurement of its efficacy and efficiency. IT-benchmarks are a proven means for providing this information. The aim of this study was to enhance the methodology of an existing benchmarking procedure by including, in particular, new indicators of clinical workflows and by proposing new types of visualisation. Drawing on the concept of information logistics, we propose four workflow descriptors that were applied to four clinical processes. General and specific indicators were derived from these descriptors and processes. 199 chief information officers (CIOs) took part in the benchmarking. These hospitals were assigned to reference groups of a similar size and ownership from a total of 259 hospitals. Stepwise and comprehensive feedback was given to the CIOs. Most participants who evaluated the benchmark rated the procedure as very good, good, or rather good (98.4%). Benchmark information was used by CIOs for getting a general overview, advancing IT, preparing negotiations with board members, and arguing for a new IT project.

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Metadaten
Author:Johannes ThyeORCiD, Matthias-Christopher Straede, Jan-David LiebeORCiD, Ursula Hertha HübnerORCiD
Title (English):IT-Benchmarking of Clinical Workflows : Concept, Implementation, and Evaluation
URN:urn:nbn:de:bsz:959-opus-20938
DOI:https://doi.org/10.3233/978-1-61499-397-1-116
ISBN:978-1-61499-396-4
ISBN:978-1-61499-397-1
Parent Title (German):eHealth2014 – Health Informatics Meets eHealth
Publisher:IOS Press
Place of publication:Amsterdam, Berlin, Tokyo, Washington (DC)
Document Type:Conference Proceeding
Language:English
Year of Completion:2014
Release Date:2021/05/27
First Page:116
Last Page:124
Note:
8th scientific eHealth conference, 22.04. - 23.04.2014, Vienna (Austria)
Faculties:Fakultät WiSo
DDC classes:600 Technik, Medizin, angewandte Wissenschaften / 610 Medizin, Gesundheit
Review Status:Veröffentlichte Fassung/Verlagsversion
Licence (German):License LogoCreative Commons - CC BY-NC - Namensnennung - Nicht kommerziell 4.0 International